although the two did not occur simultaneously. my dell was returned with a new motherboard the week of christmas. only the problem accessing the internet (little strobing error messages) was still raging. but i've been working my ass off (unfortunately not selling my ass) and needed the other functions that were still working.
i took today off of the office job to visit the psychiatrist and my lovely therapist and eat hotdogs and read john irving and sleep. but before i left the house, i woke up early to call tech support again.
after twenty minutes on hold, i was able to speak to a human. this human made it clear that since it was more than 21 days past the invoice date, i could not return or exchange my computer (although it was prior to 21 days that i had to send it in for the first set of repairs). i am now a strong advocate of computer lemon legislation. long and short, i reset my comp & wiped out the hardrive to day of delivery. but it works again.
so i'm back. really and truly this time.